Privacy policy

Data controller

The data controller is System Gridhub Co., Ltd., Street: 503/3-4 Bamrungmuang Road Klongmahanak; City: Bangkok; State/province/area: Bangkok; Phone number: 022232431; Zip code: 10100; Country calling code: +66; Country: Thailand. Email: hello@system-gridhub.click.

Data we collect

When you submit the contact form we receive your name, email address, selected engagement, optional facility description, and message. Server logs may record IP address, browser type, and pages visited. Cookie data is described on our cookies page.

Purposes

We use inquiry data to reply to your request, prepare estimates, deliver commissioned reporting work, and improve site reliability. We do not sell personal data.

Retention

Contact inquiries are retained for up to 24 months unless a longer period is required for an active engagement or legal obligation. Engagement files follow the retention stated in the engagement letter. Server logs are typically rotated within 90 days.

Your rights

Subject to Thai personal data protection law, you may request access, correction, deletion, or restriction of processing, and you may withdraw consent where processing is consent-based. Contact hello@system-gridhub.click to exercise these rights. You may also lodge a complaint with the competent Thai authority.

International transfers

If a processor outside Thailand hosts email or site infrastructure, we require contractual safeguards appropriate to the transfer. Report packs containing client operational data are stored according to the engagement letter and are not published on this website.

Security

We apply reasonable technical and organizational measures to protect personal data. No method of transmission is perfectly secure; please avoid sending passwords or unnecessary sensitive identifiers through the contact form.

Updates

We may revise this policy by posting an updated version here with a revised effective context. Material changes affecting active clients will also be communicated when required.